Can I upgrade my tickets?

| Aug 10, 2022

In order to process an upgrade, customers must purchase their new desired ticket type, forward the confirmation email to info@gacmf.com and we will refund the original order. After the fulfillment cutoff date, upgrades are no longer permitted online. All upgrades after the fulfillment cutoff date must be done at Will Call. Will Call will open […]

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Where are my wristbands?

| Mar 16, 2020

Wristbands will begin shipping approximately 3-4 weeks before the festival date. Please note that if you won your tickets, you will need to pick your wristbands up at Will Call. Please see your Etix confirmation email for more information.

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How do I change the information on my order?

| Feb 10, 2020

Thank you for your 2023 GCMF purchase! To log into your Eitx account and update your shipping address, please follow the instructions below: Visit Etix linked HERE Enter your username and password. Your username is the email address you used to purchase your tickets. (If you have not logged in before, please select “Having Trouble Logging In?” […]

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Is there a payment plan for tickets?

| Jan 15, 2020

There is! With our ticketing partners at Etix, payment plans are even easier. Simply select the payment plan option at checkout, make your 20% deposit on your ticket, and then all subsequent payments will be automatically charged to your account.

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Can I get a refund?

| Aug 10, 2022

We hate that you can’t join us this Labor Day Weekend!  All tickets are non-refundable, but you can sell your ticket to a friend! When selling your ticket, make sure you send us an email letting us know who to transfer the ticket over to. We’ll need the new ticket holders first and last name […]

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