Frequently Asked Questions

Lost and Found

What if I lose something at the fest?

Tickets & Wristbands

Will the festival be ADA accessible?
Can I upgrade my tickets?
How much are tickets?
Where can I buy tickets?
Where are my wristbands?
How do I change the information on my order?
Are there any special offers for large groups?
Is there a payment plan for tickets?
Can I buy a single day ticket?
Can I get a refund?

Communication

Why did I not hear from GCMF about a major announcement?

Parking & Transportation

Is there a designated drop-off spot if I'm getting a ride to the fest?
Will this parking option have handicap options?
Will there be parking at the festival?

What You Can Bring

What is allowed to be brought into the festival?
What kind of bags can I bring into GCMF?
Can I bring my own camera to the festival?
Are kids welcome?
Are pets allowed onsite?

On-Site Activities

What time does the festival open and close each day?
How do I use my GCMF wristband for onsite festival purchases?
What is the benefit of paying with my wristband?
Where can I pay using my wristband?
What forms of payment are accepted on-site?

Volunteer Opportunities

Where will I be working? Can I choose where I will be placed?
I completed my application and paid the deposit. When can I sign up for my shifts?
Can I cancel once I’ve applied to volunteer?
What do GCMF volunteers have to do?
Can I volunteer to be a photographer?
Can I just help out for a few hours? I can't volunteer all weekend.
Will I be able to work with my friend while volunteering?
What do I get if I volunteer?
How do I apply to volunteer?

Photos

Can I volunteer to be a photographer?
Can I bring my own camera to the festival?

Vendor Opportunities

How do I apply to be a vendor?

GovX & Military Discounts

Does GovX (Military) include nurses?
Does GovX (Military) discount include Main Stage VIP or Super VIP?
What if I'm deployed?
What is the GovX discount?

Line Up

When will the daily lineup and schedule be released?
When will the lineup be announced?

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